Answers about First Financial Bank login account types, enrollment, business users and access issues.
How do I log in to my First Financial Bank account?
Go to ffin.com, click Login, choose Personal, Business or Treasury, and enter your First Financial Bank username and password. Enter the one-time security code if prompted. Your First Financial Bank login account dashboard then loads.
Do I need separate login accounts for personal and business banking?
Yes. First Financial Bank personal and business online banking are separate enrollments with separate usernames. Business owners with both can keep two logins or ask the bank about linking profiles.
How do I add a user to my First Financial Bank business login account?
Business administrators sign in, open Administration and add a user with a role and limits. First Financial Bank issues the new user’s temporary credentials. Treasury users may also receive a security token.
What is required to open a First Financial Bank login account online?
An existing First Financial Bank deposit or loan account, your account number, SSN or EIN, and a phone number or email on file. New customers open an account first at a branch or online, then enroll in online banking.
Can I see my First Financial Bank credit card in the login account?
Yes. Link the credit card once and its balance, statement and payment options appear inside your personal or business First Financial Bank login account.
My First Financial Bank login account is locked. What now?
Use Forgot Password to reset and unlock, or call First Financial Bank Customer Care at 855-660-5862. Business users should contact their company administrator first.
How do I change the phone number used for login security codes?
After First Financial Bank login, open Profile or Security Settings and update your phone or email. If you no longer have access to the old number, call Customer Care to verify your identity.
Does the First Financial Bank login account expire if I do not use it?
Login accounts inactive for an extended period may be disabled for security. Contact First Financial Bank to reactivate; your deposit accounts are unaffected.
What is the First Financial Bank routing number for my login account?
All First Financial Bank accounts use routing number 111301122 for ACH, direct deposit and domestic wires.
Can I open a new account from inside First Financial Bank online banking?
Yes. After login, existing customers can open additional checking, savings or CD accounts online with prefilled information, and the new account appears in the same login account.
Is First Financial Bank online banking available in Spanish?
Customer Care at 855-660-5862 offers Spanish-language support for login account questions; the online banking interface itself is provided in English.